Comunicación y Sociedad Universidad de Navarra | Facultad de Comunicación
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Calidad Revistas Científicas Españolas
Author / María José CANEL CRESPO Professor. Department of Audiovisual Communication and Advertising II, School of Communication. Complutense University of Madrid, Spain.
Author / Karen Sanders Profesora de Teoría de la Comunicación e Información. Universidad CEU San Pablo de Madrid. Facultad de Humanidades y Ciencias de la Comunicación.
More authors:  1 2
Article / Mapping the field of Government Communication Research.

Abstract /

This article examines the state of the art in relation to government communication. After identifying the specific characteristics of government as an institution that communicates, the authors provide a thorough review of the literature from political communication and organizational communication (including public relations, organizational and corporate communication) in terms of what it can contribute to the study of government communication. The review examines concepts, theories and approaches that can illuminate the study of government communication, permitting the authors to suggest a series of baseline issues that can provide a research agenda for the field. These issues include the establishment of model(s) for government communication, the 'problem of professionalization,' the tension between government information and persuasion, the evaluation and efficiency of government communication, elements for the analysis of a government communication office, international comparative study and the development of theoretical grounding for research in this field.

Keywords /

Government communication, Communication in the public sector

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